Customer Relationship Manager

RELX

Not specified; not specified; generous holiday all...
Strong problem-solving skills for complex queries
Proficiency in microsoft applications
Experience with salesforce data accuracy
The Customer Relationship Manager plays a key role in supporting the sales team and ensuring a smooth, positive experience for new and existing customers

Job Summary

  • The Customer Relationship Manager plays a key role in supporting the sales team and ensuring a smooth, positive experience for new and existing customers.
  • This position requires close collaboration with field sales teams and internal stakeholders including Legal, Finance, and Onboarding to deliver a seamless end-to-end customer experience.
  • The company offers extensive benefits including private medical benefits, wellbeing programs, a competitive pension scheme, and access to employee resource groups.

Matching Summary

The Customer Relationship Manager plays a key role in supporting the sales team and ensuring a smooth, positive experience for new and existing customers.

Salary

Not specified; Not specified; Generous holiday allowance; Private medical benefits; Pension scheme; Share option scheme

Skills & Requirements

Must-have

  • Strong problem-solving skills for complex queries
  • Proficiency in Microsoft applications
  • Experience with Salesforce data accuracy
  • Ability to collaborate with internal stakeholders
  • Customer-first mindset for service delivery

Nice-to-have

  • Proactive approach to innovation and continuous improvement
  • Excellent communication skills to build trust
  • Keen eye for detail in administrative tasks
  • Drive to succeed in creating positive outcomes
  • Ability to share ideas for team growth

Key Requirements

  • Solid administrative background
  • Proficiency in Microsoft applications
  • Knowledge of Salesforce CRM systems

Work Rights

Not specified

Tailored Resume

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