Customer Service and Sales Representative - Train Onsite Work from Home Salary up to $21/hourly

Citigroup

Florence, Kentucky, United States
Base: $20-$21 ph ($41,600 - $53,600 annually); bon...
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1-3 years relevant experience
Clear written and verbal communication
Problem-solving and decision-making skills
** Citigroup is seeking a Customer Service and Sales Representative for an entry-level position based in Florence, Kentucky, which involves initial onsite training before a potential transition to remote work. The role focuses on responding to customer inquiries, providing product solutions, and achieving sales goals, with a competitive hourly wage and comprehensive benefits. **

Job Summary

  • This entry-level position involves responding to client inquiries via phone and mail while identifying cross-sell opportunities for Citi products.
  • Employees must achieve monthly individual and team-based sales goals while adhering to strict compliance and ethical standards.
  • The role offers competitive starting rates of $20/hour, Day 1 health benefits, and a potential transition to a home office program after onsite training.

Matching Summary

Match Score: 75

** Citigroup is seeking a Customer Service and Sales Representative for an entry-level position based in Florence, Kentucky, which involves initial onsite training before a potential transition to remote work. The role focuses on responding to customer inquiries, providing product solutions, and achieving sales goals, with a competitive hourly wage and comprehensive benefits. **

Salary

Base: $20-$21 per hour ($41,600 - $53,600 annually); Bonus/Equity: Discretionary and formulaic incentive awards; Benefits: Medical, dental, vision, 401(k) match, tuition reimbursement

Skills & Requirements

Must-have

  • 1-3 years relevant experience
  • Clear written and verbal communication
  • Problem-solving and decision-making skills

Nice-to-have

  • Financial services or call center background
  • Retail sales experience preferred
  • Collaborative team environment

Key Requirements

  • High School diploma or equivalent
  • 1-3 years of relevant experience
  • Sales and customer service experience in financial services, call center, or retail

Work Rights

Not specified

Tailored Resume

Cover Letter