Senior Production Support Engineer - Frontline Tools

CIBC

Chicago, IL, US
Base: $120,000.00 - $132,000.00; bonus/equity: eli...
Hybrid
Production support experience in banking
Python c# sql .net framework knowledge
Integration experience with external vendors
This role involves supporting and enhancing critical applications within the commercial lending ecosystem at CIBC's U.S. Commercial Banking Technology team

Job Summary

  • This role involves supporting and enhancing critical applications within the commercial lending ecosystem at CIBC's U.S. Commercial Banking Technology team.
  • The successful candidate will lead production support activities, triage technical issues, and coordinate across internal teams and external vendors to ensure stability.
  • CIBC offers a competitive total rewards package including medical, dental, vision, life insurance, disability plans, and a 401(k) match.

Matching Summary

This role involves supporting and enhancing critical applications within the commercial lending ecosystem at CIBC's U.S. Commercial Banking Technology team.

Salary

Base: $120,000.00 - $132,000.00; Bonus/Equity: Eligible for incentive compensation plan with discretionary bonus; Benefits: Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, Paid Time Off, 401(k)

Skills & Requirements

Must-have

  • Production support experience in banking
  • Python C# SQL .NET framework knowledge
  • Integration experience with external vendors
  • Root cause analysis and preventative improvements
  • Incident response and system health monitoring

Nice-to-have

  • Strong analytical thinking and critical skills
  • Ability to adapt to new tools and trends
  • Experience with electronic signature solutions
  • Digital savviness and innovative mindset
  • Collaborative relationship building skills

Key Requirements

  • Working knowledge of banking products and services
  • Development and coding experience required
  • Legally eligible to work in the United States
  • No visa sponsorship provided for this position

Work Rights

Must be legally eligible to work in the US

Tailored Resume

Cover Letter