Not specified; salary pyckaging available; discoun...
Onsite
Operational communications experience
Multi-channel communication strategy
Data-driven customer journey optimization
This role serves as the operational heartbeat for communicating with millions of patrons across the Australian Open and other major events
Job Summary
This role serves as the operational heartbeat for communicating with millions of patrons across the Australian Open and other major events.
The successful candidate will lead end-to-end communication strategies ensuring seamless customer experiences from ticket purchase to tournament conclusion.
Tennis Australia offers attractive benefits including up to 26 weeks of paid parental leave, onsite gym access, and free parking.
Matching Summary
This role serves as the operational heartbeat for communicating with millions of patrons across the Australian Open and other major events.
Salary
Not specified; Salary packaging available; Discounts from sponsorship partners
Skills & Requirements
Must-have
Operational communications experience
Multi-channel communication strategy
Data-driven customer journey optimization
Crisis and real-time event communications
Cross-functional stakeholder management
Nice-to-have
Leadership capability under pressure
Brand voice custodianship
Event lifecycle management
High-performing team building
Customer satisfaction focus
Key Requirements
Current Police Check required
Working with Children Check required
Experience in operational or event communications
Proven ability to manage complex multi-channel strategies