Senior Customer Fulfilment Coordinator

Sanrafaelvet

Reading, United Kingdom
3d onsite
Manage daily s&oe execution
Monitor end-to-end fulfilment performance
Ensure quality, compliance, and risk management
As Senior Customer Fulfilment Coordinator within our Customer Service team, you'll sit at the heart of our supply chain operations - ensuring the right products reach the right customers at the right time, every time

Job Summary

  • As Senior Customer Fulfilment Coordinator within our Customer Service team, you'll sit at the heart of our supply chain operations - ensuring the right products reach the right customers at the right time, every time.
  • Monitor end-to-end fulfilment performance through analytics and reporting: prepare KPIs (S&OE, OTIF, RCA) and key monthly reports; identify inefficiencies and drive continuous improvement.
  • Enjoy outstanding benefits, including flexible working options, comprehensive healthcare, and well-being programs designed to help you thrive.

Matching Summary

As Senior Customer Fulfilment Coordinator within our Customer Service team, you'll sit at the heart of our supply chain operations - ensuring the right products reach the right customers at the right time, every time.

Skills & Requirements

Must-have

  • Manage daily S&OE execution
  • Monitor end-to-end fulfilment performance
  • Ensure quality, compliance, and risk management
  • Coordinate across internal and external partners

Nice-to-have

  • AI-powered biopharma company
  • Global network
  • Continuous improvement mindset

Key Requirements

  • Demonstrable experience in Customer Fulfilment
  • Strong analytical skills with proficiency in SAP, CCM, and MS Office
  • Excellent communication and negotiation skills
  • Strong understanding of downstream biopharma processes
  • Bachelor's degree

Work Rights

Not specified

Tailored Resume

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