Customer relations for battery energy storage systems
Timely and cost effective service delivery
The SOMS is responsible for managing long-term service agreements and customer relations for Battery Energy Storage Systems, ensuring safety, quality, and timely service delivery
Job Summary
The SOMS is responsible for managing long-term service agreements and customer relations for Battery Energy Storage Systems, ensuring safety, quality, and timely service delivery.
Key responsibilities include managing service agreements, tracking site availability, coordinating maintenance activities, and performing root-cause analysis to improve system reliability.
Fluence's culture emphasizes unleashing voices, customer fluency, infinite impact, and being all in for growth, driving innovation and delivering unparalleled value.
Matching Summary
The SOMS is responsible for managing long-term service agreements and customer relations for Battery Energy Storage Systems, ensuring safety, quality, and timely service delivery.
Skills & Requirements
Must-have
Manage Long Term Service Agreements
Customer relations for Battery Energy Storage Systems
Timely and cost effective service delivery
Troubleshooting processes
Computerised Maintenance Management System experience
Nice-to-have
Continuous improvement mindset
Unleash Voices culture
Customer Fluent focus
Infinite Impact commitment
All In for growth mindset
Key Requirements
Minimum 2 years' experience in electrical energy
Vocational education and training or Bachelor’s degree in electrical or electronics engineering