Customer Advisor - Patient Support

Coloplast AS

Dublin, Leinster, GB
On-site (with occasional remote work after probation)
Specialist advice and guidance
Tailored product and lifestyle advice
Achieve daily targets
Coloplast AS is seeking a Customer Advisor for Patient Support in Dublin to assist customers with bowel and bladder management through specialized advice and guidance. The role emphasizes strong customer service skills, effective communication, and a commitment to meeting targets while providing high-quality support

Job Summary

  • Engage with customers, assessing and supporting their individual needs by providing specialist advice and guidance in using medical devices to manage bowel and bladder conditions.
  • Take inbound and outbound calls, exploring and understanding customer situations, providing tailored product and lifestyle advice to promote effective solutions, routines, and regular ordering patterns.
  • This is an office-based role with the ability to work from home a few days a week once probation is passed, with commuting distance to Dublin being essential.

Matching Summary

Match Score: 85

Coloplast AS is seeking a Customer Advisor for Patient Support in Dublin to assist customers with bowel and bladder management through specialized advice and guidance. The role emphasizes strong customer service skills, effective communication, and a commitment to meeting targets while providing high-quality support.

Skills & Requirements

Must-have

  • specialist advice and guidance
  • tailored product and lifestyle advice
  • achieve daily targets
  • customer satisfaction
  • proven customer service focus

Nice-to-have

  • passion to make a difference
  • strong desire to succeed
  • outgoing personality
  • comfortable with change

Key Requirements

  • Proven track record in achieving/exceeding targets/KPIs
  • Customer service background
  • Excellent interpersonal skills
  • Empathy, patience, and maturity
  • Confidence and understanding for personal conversations

Work Rights

Not specified

Tailored Resume

Cover Letter