As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations
Job Summary
As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
You’ll join a collaborative team within GBIS, partnering closely with developers, architects, security teams, business stakeholders, and project squads to uplift system stability, enhance user experience, and ensure operational readiness across the corporate application landscape.
Benefits of working with us include: A safe and supportive culture that values diversity and inclusion. Flexible hybrid work arrangements. Genuine career development and advancement pathways.
Matching Summary
As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
Skills & Requirements
Must-have
Level 2/3 enterprise application support
ITIL processes and service management
ServiceNow administration and ITSM processes
Troubleshooting and problem-solving capability
Change, release, and deployment processes
Collaboration with business and technology teams
Nice-to-have
Proactive professionals in complex environments
Agile methodologies and cross-functional delivery
SAP or SuccessFactors exposure
Continuous improvement in processes and platform use
Key Requirements
Australian Citizen
Proven enterprise application support experience
Degree in Information Systems, Computer Science, or equivalent
ITIL or ServiceNow certifications (highly regarded)
Experience in large-scale or regulated environments