Not specified; benefits: hybrid working with lapto...
On-site
Technical background in engineering or it
Strong interpersonal and communication skills
Experience managing multiple customer accounts
Veridapt is seeking a Customer Success Engineer to join their team in Balcatta, WA. The ideal candidate will have a strong technical background, customer-centric approach, and experience in managing customer accounts in a fast-paced environment
Job Summary
Veridapt is a global leader in energy monitoring and asset optimization solutions serving tier 1 mining, rail, and industrial sectors.
The role requires acting as the primary point of contact to ensure customers achieve maximum value from the company's innovative technology.
Employees enjoy benefits including hybrid working, a $299 annual wellbeing allowance, and two additional VERI GOOD Days for charity or mental health.
Matching Summary
Match Score: 85
Veridapt is seeking a Customer Success Engineer to join their team in Balcatta, WA. The ideal candidate will have a strong technical background, customer-centric approach, and experience in managing customer accounts in a fast-paced environment.
Salary
Not specified; Benefits: Hybrid working with laptop supplied; $299 annual wellbeing allowance; 2 additional days leave; Paid parental leave top-up
Skills & Requirements
Must-have
Technical background in engineering or IT
Strong interpersonal and communication skills
Experience managing multiple customer accounts
Ability to troubleshoot cloud connectivity issues
Analytical mindset with usage data experience
Nice-to-have
Commercial awareness and customer-centric approach
Experience delivering training and workshops
Comfortable working with international teams
Valid driver's license
Knowledge of energy monitoring or IoT systems
Key Requirements
Degree in Systems, Electrical, Electronic or Mechatronic Engineering OR Cert IV+ in IT
Full working rights or valid visa to work in Australia