Patient Service Specialist - Emergency Department

Cleveland Clinic

Twinsburg, Ohio, US
Deliver exceptional patient experience
Triage and resolve patient issues
Perform patient registration and scheduling
At Cleveland Clinic Health System, we believe in a better future for healthcare

Job Summary

  • At Cleveland Clinic Health System, we believe in a better future for healthcare.
  • As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
  • This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.

Matching Summary

At Cleveland Clinic Health System, we believe in a better future for healthcare.

Skills & Requirements

Must-have

  • Deliver exceptional patient experience
  • Triage and resolve patient issues
  • Perform patient registration and scheduling
  • Maintain confidential patient information
  • Enroll patients in MyChart

Nice-to-have

  • Proactive and 'Patients First' approach
  • Create a welcome and professional environment
  • Knowledge of medical terminology

Key Requirements

  • High School Diploma/GED and two years of experience
  • Associate’s Degree and one year of experience
  • Bachelor’s Degree
  • Dexterity sufficient to operate a PC
  • Ability to lift and transport up to 25 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter