Administrative Assistant Ii - Financial Aid - Enrollment And Retention

University of Wisconsin-Whitewater

Whitewater, WI, USA
Base: up to $20.60 ph; bonus/equity: not specified...
Associate degree or administrative experience
Peoplesoft student information system familiarity
Document imaging systems knowledge
The Administrative Assistant II serves as the first point of contact for the Financial Aid Office, delivering high-quality customer service to students, families, and campus partners

Job Summary

  • The Administrative Assistant II serves as the first point of contact for the Financial Aid Office, delivering high-quality customer service to students, families, and campus partners.
  • Key responsibilities include managing communications via PeopleSoft, overseeing student employee training, and ensuring compliance with federal and institutional regulations.
  • Candidates must be legally authorized to work in the United States, as the University of Wisconsin-Whitewater does not offer visa sponsorship for this position.

Matching Summary

The Administrative Assistant II serves as the first point of contact for the Financial Aid Office, delivering high-quality customer service to students, families, and campus partners.

Salary

Base: Up to $20.60 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive UW System benefit package included

Skills & Requirements

Must-have

  • Associate degree or administrative experience
  • PeopleSoft student information system familiarity
  • Document imaging systems knowledge
  • Financial aid policy and procedure knowledge
  • Customer service to students and families
  • Student staff training and supervision

Nice-to-have

  • Experience with ImageNow document imaging
  • Knowledge of federal financial aid regulations
  • Ability to work in a diverse environment
  • Strong organizational and multitasking skills
  • Willingness to attend workshops and training

Key Requirements

  • Associate degree or equivalent administrative experience
  • Legal authorization to work in the United States
  • No H-1B or STEM extension sponsorship available

Work Rights

Must have US work authorization at time of hire

Tailored Resume

Cover Letter