Client Success Manager Lead – Bizapps Managed Services (microsoft Dynamics 365 Bc/f&o/ce, Netsuite, Power Platform)
BDO
Base: $115,000 to $165,000 py; bonus/equity: not s...
Hybrid
Microsoft dynamics 365 f&o ce business central
Netsuite or power platform expertise
8-12 years client success experience
BDO is seeking a Client Success Manager Lead to oversee client success strategy and governance for Microsoft Business Applications. The ideal candidate will have extensive experience in client success, technology consulting, and managing ERP/CRM systems, while being committed to fostering a people-first culture
Job Summary
This role serves as a strategic partner to executive stakeholders to align BizApps solutions with business objectives and transformation goals.
The successful candidate will lead, mentor, and coach a team of Client Success Managers while fostering a culture of accountability and collaboration.
BDO offers competitive total cash compensation, flexible benefits from day one, and a market-leading personal time off policy.
Matching Summary
Match Score: 85
BDO is seeking a Client Success Manager Lead to oversee client success strategy and governance for Microsoft Business Applications. The ideal candidate will have extensive experience in client success, technology consulting, and managing ERP/CRM systems, while being committed to fostering a people-first culture.
Salary
Base: $115,000 to $165,000 per annum; Bonus/Equity: Not specified; Benefits: Flexible benefits, personal time off, wellness reimbursement
Skills & Requirements
Must-have
Microsoft Dynamics 365 F&O CE Business Central
NetSuite or Power Platform expertise
8-12 years client success experience
Team leadership and mentoring skills
Portfolio management of 25+ clients
Nice-to-have
PMP Agile ITIL certifications
Strong financial acumen P&L management
Inclusive and engaging work environment
Continuous improvement mindset
Strategic executive advisory capabilities
Key Requirements
Bachelor's degree in IT Business or Engineering
8-12+ years in Client Success or Technology consulting
Proven experience managing direct reports
Experience with Microsoft Dynamics 365 or NetSuite