Customer Service Manager

Agilent Technologies Inc.

Not specified; pyy ranges determined by role, leve...
5 years of managerial experience
Sox and iso compliance knowledge
Multi-national team leadership
The role provides leadership for customer operation specialists in order fulfilment, quota credit, collections, and contracts

Job Summary

  • The role provides leadership for customer operation specialists in order fulfilment, quota credit, collections, and contracts.
  • Candidates must ensure strong compliance to SOX/ISO regulations and Agilent Standards of Business Conduct while executing strategic plans.
  • The position requires building a culture of collaboration and driving changes that improve organizational effectiveness to meet customer goals.

Matching Summary

The role provides leadership for customer operation specialists in order fulfilment, quota credit, collections, and contracts.

Salary

Not specified; Pay ranges determined by role, level, and location; Individual pay determined by work location and additional factors

Skills & Requirements

Must-have

  • 5 years of managerial experience
  • SOX and ISO compliance knowledge
  • Multi-national team leadership
  • Strategic plan execution
  • Cross-functional collaboration

Nice-to-have

  • Generative AI proficiency
  • Conflict management skills
  • Data-driven decision making
  • Culture of innovation
  • Empathetic leadership style

Key Requirements

  • Bachelor's or Master's degree
  • 5+ years managerial experience
  • Experience in audit environment (SOX/ISO)
  • Proven track record in strategy implementation
  • Strong verbal and written communication skills

Work Rights

Not specified

Tailored Resume

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