Intake Coordinator

Creekside BH

Bayard, Iowa, USA
On-site
Front desk environment
Phone triage
Client call backs
The Intake Coordinator position at Creekside BH involves managing the front desk operations, conducting pre-admission assessments, and coordinating client intake processes in a supportive mental health environment. The role requires strong interpersonal skills and experience in healthcare admissions, particularly within the mental health or substance use disorder sectors

Job Summary

  • The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk.
  • Duties include phone triage, addressing requests for services, performing client call backs, and documenting all call activities.
  • Provides administrative support to the department of admissions, ensuring the quality of service to clients and their families.

Matching Summary

Match Score: 80

The Intake Coordinator position at Creekside BH involves managing the front desk operations, conducting pre-admission assessments, and coordinating client intake processes in a supportive mental health environment. The role requires strong interpersonal skills and experience in healthcare admissions, particularly within the mental health or substance use disorder sectors.

Skills & Requirements

Must-have

  • Front desk environment
  • Phone triage
  • Client call backs
  • Insurance verification
  • Admission documentation

Nice-to-have

  • Client support
  • Conflict resolution
  • Business development

Key Requirements

  • High School Diploma or equivalent
  • Bachelor's Degree preferred
  • One or more years' experience in healthcare admissions
  • Experience in client assessment
  • CPR certification required
  • De-escalation training required

Work Rights

Not specified

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