It Engineer

Hexcel

Casablanca, Morocco
On-site
Onsite it support
Troubleshoot service desk requests
Install and configure pc hardware/software
Hexcel is seeking an IT Engineer for their Casablanca location, responsible for providing onsite IT support, troubleshooting service desk requests, and collaborating with global technology teams. The ideal candidate will have a strong technical background in IT support, with at least five years of experience and a focus on customer service

Job Summary

  • Provide onsite IT support to Hexcel end users at the Casablanca plant.
  • Collaborate with global technology teams to diagnose and resolve network, system, and service-related issues.
  • Provide guidance on business processes across Hexcel applications, leveraging strong knowledge of ERP and manufacturing systems.

Matching Summary

Match Score: 85

Hexcel is seeking an IT Engineer for their Casablanca location, responsible for providing onsite IT support, troubleshooting service desk requests, and collaborating with global technology teams. The ideal candidate will have a strong technical background in IT support, with at least five years of experience and a focus on customer service.

Skills & Requirements

Must-have

  • Onsite IT support
  • Troubleshoot service desk requests
  • Install and configure PC hardware/software
  • Diagnose network and system issues
  • Maintain IT asset documentation
  • Provide guidance on business processes

Nice-to-have

  • Customer focused attitude
  • Collaborate with global teams
  • Continuous innovation
  • Inclusion and belonging

Key Requirements

  • IT related Engineering degree
  • Minimum of 5 years of experience in IT support
  • Solid knowledge of PC hardware technologies
  • Strong understanding of Windows operating systems
  • Demonstrated experience training or coaching users
  • Ability to manage projects
  • Proficiency in English required

Work Rights

Must be eligible to work in Morocco

Tailored Resume

Cover Letter