Customer Service Representative

Kessen Veterinary Clinic

Laredo, TX, United States
Compensation: depending on experience
Professional and friendly phone etiquette
Ability to problem solve
Excellent customer service skills
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

Salary

Compensation: Depending on experience

Skills & Requirements

Must-have

  • Professional and friendly phone etiquette
  • Ability to problem solve
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented

Nice-to-have

  • Empathize with clients
  • Remain calm in emergencies
  • Adapt to multiple situations

Key Requirements

  • HS Diploma or educational equivalent
  • Ability to properly prioritize and complete tasks simultaneously
  • Must be able to work most Saturdays
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter