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Ingram Micro is seeking a Logistics Services Analyst responsible for overseeing and analyzing logistics services related to transportation, deliveries, returns, and customer service, ensuring operational efficiency and customer satisfaction. The ideal candidate should have 1-3 years of experience in logistics, along with strong analytical skills and proficiency in logistics documentation.
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Job Summary
The role ensures the correct execution, analysis, and tracking of logistical services including transportation, deliveries, and returns.
Candidates must analyze operational data to identify improvement opportunities in time, costs, and service levels while generating performance reports.
The position requires managing relationships with transport providers and internal teams to guarantee SLA compliance and customer satisfaction.
Matching Summary
Match Score: 75
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Ingram Micro is seeking a Logistics Services Analyst responsible for overseeing and analyzing logistics services related to transportation, deliveries, returns, and customer service, ensuring operational efficiency and customer satisfaction. The ideal candidate should have 1-3 years of experience in logistics, along with strong analytical skills and proficiency in logistics documentation.
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Skills & Requirements
Must-have
1-3 years logistics experience
Intermediate Excel proficiency
Transportation documentation knowledge
ERP or TMS platform usage
KPI analysis and reporting
Nice-to-have
Basic to intermediate English skills
Experience with 3PL companies
Key account management background
Strong problem-solving abilities
Analytical thinking mindset
Key Requirements
Bachelor's degree in Logistics or related field
1 to 3 years of experience in logistics areas
Knowledge of Carta Porte documentation requirements