Personal Banking Associate Trainee (future Opportunities) - Quebec, Ca
TD Bank
Montréal, Quebec, Canada
Customer relationship building
Financial needs assessment
Digital banking education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
TD is deeply committed to being a leader in customer experience, and we offer regular leadership and development conversations, mentorship, and training programs to support your career growth.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Skills & Requirements
Must-have
Customer relationship building
Financial needs assessment
Digital banking education
Branch operations support
Regulatory compliance
Nice-to-have
Proactive problem solver
Team player
Continuous learner
Positive work environment advocate
Key Requirements
High School diploma or 1+ years relevant experience
Investment Funds Canada (IFC) or equivalent
Post-Secondary or Undergraduate degree preferred
Proficiency in MS Office and branch software
Knowledge of banking solutions and processes
Strong administration, organizational, planning, and time management skills