Service Response Center Representative

Aabana

Base: $20.80 - $31.20; bonus/equity: not specified...
Exceptional customer service
Calm under pressure
Process inpatient meal requests
As a Service Response Center Representative, you will play a vital role in ensuring patients, visitors, and staff receive prompt, accurate, and compassionate support

Job Summary

  • As a Service Response Center Representative, you will play a vital role in ensuring patients, visitors, and staff receive prompt, accurate, and compassionate support.
  • This fast‑paced, 24/7 department handles a wide range of requests—from meal ordering to patient transport coordination—and thrives on teamwork, professionalism, and calm under pressure.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

As a Service Response Center Representative, you will play a vital role in ensuring patients, visitors, and staff receive prompt, accurate, and compassionate support.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Exceptional customer service
  • Calm under pressure
  • Process inpatient meal requests
  • Dispatch service requests
  • Follow-up outbound calls

Nice-to-have

  • Teamwork and professionalism
  • Helping others
  • Juggling multiple responsibilities
  • Contributing to seamless operations

Key Requirements

  • High school diploma or GED
  • Minimum of two years' experience
  • Direct consumer service role
  • Resolve issues under stressful conditions
  • Valid state driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter