Matthews International Corporation Supplemental Unemployment Benefit Trust
Kingwood, WV, US
On-site
Customer service via telephone and email
Order entry and accuracy
Proficiency in ms office suite
Matthews International is a global leader in memorialization with over 175 years of success and stability
Job Summary
Matthews International is a global leader in memorialization with over 175 years of success and stability.
The Customer Service Account Manager provides high level customer service by responding to inquiries and resolving routine and some complex problems efficiently.
Employees enjoy comprehensive benefits including medical, dental, vision, paid holidays, earned time off, 401(k) with company match, and educational assistance.
Matching Summary
Matthews International is a global leader in memorialization with over 175 years of success and stability.
Skills & Requirements
Must-have
Customer service via telephone and email
Order entry and accuracy
Proficiency in MS Office Suite
Problem-solving and analytical skills
Strong verbal and written communication
Ability to work autonomously and in teams
Project management from conception to completion
Nice-to-have
Career growth opportunities
Respectful and team-oriented culture
Educational assistance programs
Dependent scholarship opportunities
Financial perks including 401(k) match
Ability to influence senior management
Self-motivated with attention to detail
Key Requirements
High School Diploma or GED
3+ years customer service experience preferred
Associate Degree or equivalent preferred
Occasional local, national, or international travel