Product Support Engineer

Dover

**
Engineering change orders within plm
Root cause analysis techniques
3d cad experience
** Dover is seeking a Product Support Engineer with a mechanical engineering background to provide technical expertise for LPG and NH₃ valve products. The role involves supporting various teams, improving product performance, and ensuring customer satisfaction through technical documentation and compliance with industry standards. **

Job Summary

  • The Product Support Engineer serves as a technical subject matter expert for LPG and NH₃ valve products, supporting customers, distributors, sales teams, and internal operations.
  • This role bridges engineering, manufacturing, quality, and commercial teams to ensure product performance, compliance, and customer satisfaction.
  • The position involves investigating product issues, executing engineering changes, supporting audits, and contributing to continuous improvement and knowledge development.

Matching Summary

Match Score: 75

** Dover is seeking a Product Support Engineer with a mechanical engineering background to provide technical expertise for LPG and NH₃ valve products. The role involves supporting various teams, improving product performance, and ensuring customer satisfaction through technical documentation and compliance with industry standards. **

Skills & Requirements

Must-have

  • engineering change orders within PLM
  • root cause analysis techniques
  • 3D CAD experience
  • interpret engineering drawings and standards
  • support product compliance and certifications
  • customer and field support travel

Nice-to-have

  • experience with AutoCAD Inventor
  • participate in continuous improvement activities
  • support new product development and introduction
  • contribute to cost reduction and VAVE initiatives
  • develop technical training resources

Key Requirements

  • Bachelor’s degree in mechanical engineering
  • 0-4 years regulated manufacturing experience
  • engineering internship a plus
  • ability to travel as needed

Work Rights

Not specified

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