Head Of Customer & Information Technology Planning & Performance Management

AIA

Hochiminh City, Vietnam
Strategic planning and performance management
Cross-functional leadership
Customer experience enhancement
The role involves shaping and driving strategic planning and performance management across the Customer Office and IT function

Job Summary

  • The role involves shaping and driving strategic planning and performance management across the Customer Office and IT function.
  • The Head of Customer & IT will ensure alignment between business objectives and operational execution.
  • This position requires strong leadership to guide teams through complex problem-solving to enhance customer value.

Matching Summary

The role involves shaping and driving strategic planning and performance management across the Customer Office and IT function.

Skills & Requirements

Must-have

  • Strategic planning and performance management
  • Cross-functional leadership
  • Customer experience enhancement

Nice-to-have

  • Strong analytical and strategic thinking skills
  • Change activation and influencing
  • Collaborative and high-performance culture

Key Requirements

  • Minimum 10–12 years of experience
  • Bachelor’s degree in relevant fields
  • Proven experience in customer experience and digital initiatives

Work Rights

Not specified

Tailored Resume

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