Base: $21.85 - $32.80; bonus/equity: not specified...
High volume customer service
Fast-paced environment
Epic cadence experience preferred
Interview patients to obtain required information for hospital records and billing systems, pre-register scheduled patients, and verify insurance coverage
Job Summary
Interview patients to obtain required information for hospital records and billing systems, pre-register scheduled patients, and verify insurance coverage.
Process internal and outgoing referrals, perform clerical functions, collect upfront deposits or set-up payment arrangements, and screen patients for financial programs.
Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in your career development.
Matching Summary
Interview patients to obtain required information for hospital records and billing systems, pre-register scheduled patients, and verify insurance coverage.
Salary
Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible
Skills & Requirements
Must-have
High volume customer service
Fast-paced environment
EPIC Cadence experience preferred
Patient access services
Insurance plan knowledge
Medical terminology understanding
Nice-to-have
Subject matter expert
Team training and mentoring
Performance improvement initiatives
Handle escalated issues
Prioritize multiple critical priorities
Key Requirements
High school diploma or equivalent
Three years of customer service experience
Experience with high volume calls or in-person requests