Technical support (Information Technology)

WSH EXPERTS PTE. LTD.

Singapore
Onsite
Lan connection provisioning
Desktop and laptop troubleshooting
Tcp/ip internetworking fundamentals
WSH EXPERTS PTE. LTD. is seeking a Technical Support professional to provide comprehensive infrastructure and operational support for IT systems at its Singapore branch. The ideal candidate should have at least two years of relevant experience, strong technical skills, and a background in IT networking and support

Job Summary

  • The role involves providing comprehensive infrastructure support for systems and facilitating LAN connections across branches.
  • Candidates will handle Level 2 support tasks including troubleshooting desktops, laptops, and video conferencing equipment.
  • The position requires managing assets such as printers and personal computing devices while ensuring operational support for application systems.

Matching Summary

Match Score: 85

WSH EXPERTS PTE. LTD. is seeking a Technical Support professional to provide comprehensive infrastructure and operational support for IT systems at its Singapore branch. The ideal candidate should have at least two years of relevant experience, strong technical skills, and a background in IT networking and support.

Skills & Requirements

Must-have

  • LAN connection provisioning
  • Desktop and laptop troubleshooting
  • TCP/IP internetworking fundamentals
  • Windows Desktop OS administration
  • Microsoft Office suite support
  • Level 2 technical support handling
  • DHCP and file/print services knowledge

Nice-to-have

  • VB scripting experience
  • Registry modification skills
  • Good oral and written communication
  • Video conferencing system support
  • Library Management System familiarity

Key Requirements

  • ITE or Diploma in Information Technology
  • Minimum 2 years on-site technical support experience
  • Knowledge of ITIL processes (Incident, Problem, Change)
  • Hands-on experience with DHCP and registry modification

Work Rights

Not specified

Tailored Resume

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