Base: $98k to 105k; bonus/equity: not specified; b...
Front office staff management
Guest complaint resolution
Operational scheduling and labor efficiency
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture
Job Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
The Front Office Manager directs all front office staff and ensures quality service while handling guest requests and operational issues with professionalism.
The position offers a salary range of $98K to $105K, market-leading benefits, complimentary accommodations, and opportunities for professional development.
Matching Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
Salary
Base: $98K to 105K; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), Complimentary Accommodation, Employee Meals
Skills & Requirements
Must-have
Front Office Staff Management
Guest Complaint Resolution
Operational Scheduling and Labor Efficiency
Use of Reservation Systems
Financial and Credit Procedure Compliance
Nice-to-have
Emotional Intelligence
Interpersonal Skills
Multi-lingual Ability
Project Management
Luxury Hospitality Experience
Key Requirements
College education in Hospitality Business Management or equivalent experience
Two to four years related experience
Experience with Opera reservation system preferred
Verbal and written command of English
US work authorization required unless current Four Seasons manager
Department Head level reporting to Director of Rooms
Work Rights
US work authorization required unless current Four Seasons manager