Senior Officer/Manager, Chargeback, Group Tech & Operations

UNITED OVERSEAS BANK LIMITED

Singapore, Singapore
Not specified
Chargeback scenario analysis
Processing chargeback requests
Meeting service level agreements
United Overseas Bank Limited is seeking a Senior Officer/Manager for Chargeback within its Group Tech & Operations in Singapore. The role involves analyzing chargeback scenarios, processing requests, and supporting administrative tasks, with a focus on accuracy, collaboration, and efficiency

Job Summary

  • The role involves analyzing various chargeback scenarios and processing requests with high accuracy.
  • Candidates will provide operations support on administrative tasks while managing customer feedback and complaints promptly.
  • The position offers opportunities to improve productivity and risk controls within the team while supporting digitization efforts.

Matching Summary

Match Score: 75

United Overseas Bank Limited is seeking a Senior Officer/Manager for Chargeback within its Group Tech & Operations in Singapore. The role involves analyzing chargeback scenarios, processing requests, and supporting administrative tasks, with a focus on accuracy, collaboration, and efficiency.

Skills & Requirements

Must-have

  • chargeback scenario analysis
  • processing chargeback requests
  • meeting service level agreements

Nice-to-have

  • digitization effort participation
  • cross-functional collaboration skills
  • productivity improvement mindset

Key Requirements

  • Recognized degree holder
  • 1-2 years working experience
  • Open to entry level candidates

Work Rights

Not specified

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