Business Supoort Specialist-part Time

MercyOne

Dubuque, Iowa, US
Operate spok console
Public address system operation
Monitor alarm panels
As a Business Support Specialist at MercyOne, you will provide 24-hour/7 day a week operation/monitoring of communications center equipment and systems to hospital, client/tenants, affiliated on-campus and off-campus sites

Job Summary

  • As a Business Support Specialist at MercyOne, you will provide 24-hour/7 day a week operation/monitoring of communications center equipment and systems to hospital, client/tenants, affiliated on-campus and off-campus sites.
  • Responsible for greeting patients and visitors, providing directions to various areas in the hospital while promoting a positive public image for MercyOne Dubuque Medical Center.
  • Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Matching Summary

As a Business Support Specialist at MercyOne, you will provide 24-hour/7 day a week operation/monitoring of communications center equipment and systems to hospital, client/tenants, affiliated on-campus and off-campus sites.

Skills & Requirements

Must-have

  • Operate SPOK Console
  • Public address system operation
  • Monitor alarm panels
  • Handle critical response situations
  • Microsoft O365 experience

Nice-to-have

  • Professional and collaborative work environment
  • Positive public image promotion
  • Adapt to constant interruptions

Key Requirements

  • High school diploma or GED required
  • Previous customer relations experience preferred
  • HIPAA knowledge required

Work Rights

Not specified

Tailored Resume

Cover Letter