The Chief of Staff supports the Chief Customer Officer by serving as a trusted thought partner and extension of the executive’s leadership, overseeing both strategic and operational execution
Job Summary
The Chief of Staff supports the Chief Customer Officer by serving as a trusted thought partner and extension of the executive’s leadership, overseeing both strategic and operational execution.
This role acts as a second-in-command, representing the executive when needed, convening stakeholders, and advancing priorities to drive measurable results.
The Chief of Staff fosters a strong, inclusive team culture while managing complex projects and ensuring alignment and accountability across the organization.
Matching Summary
The Chief of Staff supports the Chief Customer Officer by serving as a trusted thought partner and extension of the executive’s leadership, overseeing both strategic and operational execution.
Salary
Base: $141,800.00 - $236,400.00 Annual (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Strategic initiative management
Executive-level communication preparation
Cross-functional stakeholder coordination
Project management tools proficiency
Microsoft Office suite proficiency
Trusted advisor to senior leaders
Nice-to-have
Strong analytical and critical thinking
Ability to manage ambiguity
Fostering inclusive team culture
High-visibility initiative support
Facilitation of senior leadership meetings
Key Requirements
Bachelor’s degree or equivalent experience
Minimum 8 years relevant experience
At least 5 years in strategic planning or executive support in banking
Strong written and verbal communication skills
Experience interpreting financial data
Ability to work independently in fast-paced environment