$34,750.00 - $47,250.00; salaried; health insuranc...
On-site
Exceptional customer service
Identify customer needs
Provide financial solutions
BMO is seeking a Customer Service Representative in Airdrie, Alberta, to deliver exceptional service to customers and support their banking needs. The role involves collaborating with branch partners to enhance the customer experience and achieve business objectives
Job Summary
Delivers exceptional service to BMO customers and prospects, identifying their needs and providing advice on financial solutions.
Supports customer requests for banking services, including handling transactions and inquiries, while offering guidance on digital banking options.
Contributes to meeting branch business results and enhancing the customer experience through collaborative efforts and operational support.
Matching Summary
Match Score: 85
BMO is seeking a Customer Service Representative in Airdrie, Alberta, to deliver exceptional service to customers and support their banking needs. The role involves collaborating with branch partners to enhance the customer experience and achieve business objectives.
Salary
$34,750.00 - $47,250.00; Salaried; Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans
Skills & Requirements
Must-have
Exceptional customer service
Identify customer needs
Provide financial solutions
Handle banking transactions
Digital and self-serve options guidance
Risk and compliance adherence
Nice-to-have
Collaborative team player
Proactive problem solver
Personalized customer experience
Adaptable to changing schedules
Key Requirements
No prior experience necessary
Post-secondary degree or certification desirable
High-level knowledge of personal banking offers
Confident use of digital tools
Basic knowledge of sales and business banking solutions