Not specified; not specified; strong remuneration ...
Proven experience supervising customer-facing teams
Strong communication and coaching skills
Proficient in ms office and crm platforms
The Supervisor plays a pivotal role in delivering an exceptional customer experience and ensuring the efficient daily operation of the Customer Care Centre
Job Summary
The Supervisor plays a pivotal role in delivering an exceptional customer experience and ensuring the efficient daily operation of the Customer Care Centre.
Otis offers a strong remuneration package with access to funded study schemes such as the Employee Scholarship Program and Educational Assistance Scheme.
The company is the world's leading elevator and escalator manufacturing, installation, and service company moving 2.4 billion people every day.
Matching Summary
The Supervisor plays a pivotal role in delivering an exceptional customer experience and ensuring the efficient daily operation of the Customer Care Centre.
Salary
Not specified; Not specified; Strong remuneration package
Skills & Requirements
Must-have
Proven experience supervising customer-facing teams
Strong communication and coaching skills
Proficient in MS Office and CRM platforms
Nice-to-have
Ability to analyse performance data
Excellent organisational skills under pressure
Demonstrated ability to deliver high-quality service