[my] Senior/executive, Prestige Medical Concierge

Doctor Anywhere Pte Ltd

Petaling Jaya, Malaysia
**
Customer service in medical field
Insurance pre-authorization process
Letter of guarantee issuance
** Doctor Anywhere Pte Ltd is seeking a Senior/Executive, Prestige Medical Concierge to provide premium healthcare services to their prestige clients in Petaling Jaya, Malaysia. The ideal candidate should have a background in nursing or a medical-related field, along with experience in customer service, medical assistance, or insurance, and possess excellent communication skills. **

Job Summary

  • The role provides premium services to prestige clients by coordinating all aspects of their medical and healthcare needs across Singapore.
  • Candidates must possess a start-up attitude, demonstrating curiosity, collaboration, and the ability to deal with ambiguity in a growing environment.
  • Doctor Anywhere is a regional tech-enabled healthcare provider serving 2.5 million users across six Southeast Asian countries.

Matching Summary

Match Score: 75

** Doctor Anywhere Pte Ltd is seeking a Senior/Executive, Prestige Medical Concierge to provide premium healthcare services to their prestige clients in Petaling Jaya, Malaysia. The ideal candidate should have a background in nursing or a medical-related field, along with experience in customer service, medical assistance, or insurance, and possess excellent communication skills. **

Skills & Requirements

Must-have

  • Customer service in medical field
  • Insurance pre-authorization process
  • Letter of guarantee issuance
  • Specialist appointment booking
  • Multilingual English communication

Nice-to-have

  • Mandarin language proficiency
  • Start-up mindset and agility
  • Experience with premium clients
  • Ability to handle ambiguity
  • Collaborative team orientation

Key Requirements

  • Diploma or Degree in Nursing/Medical field
  • 1-3 years experience in Customer Service or Medical Assistance
  • Prior experience in premium healthcare service delivery

Work Rights

Not specified

Tailored Resume

Cover Letter