Pbx Agent, Full Time

Four Seasons Hotels Ltd

Denver, Colorado, US
Hourly rate: $21.85; benefits: medical, dental, vi...
Efficient phone call answering
Professional guest interaction
Emergency situation monitoring
The role involves answering and directing phone calls, messages, radio requests, and faxes to achieve maximum customer satisfaction

Job Summary

  • The role involves answering and directing phone calls, messages, radio requests, and faxes to achieve maximum customer satisfaction.
  • Employees must handle all guest interactions with the highest level of hospitality and professionalism while resolving complaints.
  • The position offers comprehensive benefits including medical, dental, vision insurance, paid time off, and complimentary stays at Four Seasons worldwide.

Matching Summary

The role involves answering and directing phone calls, messages, radio requests, and faxes to achieve maximum customer satisfaction.

Salary

Hourly rate: $21.85; Benefits: Medical, dental, vision, PTO, 401k matching; Perks: Complimentary stays, meal, dry cleaning

Skills & Requirements

Must-have

  • Efficient phone call answering
  • Professional guest interaction
  • Emergency situation monitoring
  • Compliance with work rules

Nice-to-have

  • High level of hospitality
  • Accommodating special requests
  • Harmonious teamwork
  • Flexible role assistance

Key Requirements

  • Compliance with Category One and Two Work Rules
  • Ability to monitor emergency situations
  • Timely delivery of wake-up calls and messages

Work Rights

Not specified

Tailored Resume

Cover Letter