Customer Service - Cannington Branch

Cobcv

Cannington, , Australia
Onsite (predetermined rosters)
Customer transaction needs
Financial health checks
Personal loan applications
Cobcv is seeking customer service professionals for its Cannington branch, offering predetermined rosters for various roles including Customer Service Representative and Branch Concierge. The position emphasizes building customer relationships, understanding their needs, and delivering exceptional service

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

Cobcv is seeking customer service professionals for its Cannington branch, offering predetermined rosters for various roles including Customer Service Representative and Branch Concierge. The position emphasizes building customer relationships, understanding their needs, and delivering exceptional service.

Skills & Requirements

Must-have

  • Customer transaction needs
  • Financial Health Checks
  • Personal loan applications
  • Adhere to Bank's processes
  • Capture customer feedback

Nice-to-have

  • Passion for service excellence
  • Work independently and collaboratively
  • See the big picture for customers
  • Genuine passion for the customer
  • Participate in community events

Key Requirements

  • Must be available to cover predetermined rosters
  • Ability to ask the right questions and find solutions
  • Act with integrity and place customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter