Repair Supervisor

KONE ELEVATORS PTY

Slough, , GB
Base: competitive salary dependent on experience; ...
3-4 days onsite
Manage repair requests end-to-end
Coordinate with customers and subcontractors
Maintain high customer satisfaction
KONE Elevators is seeking a proactive Repair Supervisor to manage the repair process at Heathrow, focusing on customer satisfaction and stakeholder communication. The role involves overseeing repair requests and requires strong organizational and relationship-building skills

Job Summary

  • You’ll oversee the end-to-end repair process managing everything from raising quotes and coordinating works to ensuring customers are fully satisfied before handing projects over to the delivery team.
  • We offer a range of fantastic benefits including competitive salary, clear career progression pathways, extensive training opportunities, 25 days holiday plus bank holidays, company pension scheme, life assurance, employee assistance programme, personal development incentive, cycle to work scheme, private medical insurance, and company car.
  • At KONE, we are focused on creating an innovative and collaborative working culture where employee engagement, sustainability, ethical business practices, and recognition of good performance are key focus areas.

Matching Summary

Match Score: 85

KONE Elevators is seeking a proactive Repair Supervisor to manage the repair process at Heathrow, focusing on customer satisfaction and stakeholder communication. The role involves overseeing repair requests and requires strong organizational and relationship-building skills.

Salary

Base: Competitive salary dependent on experience; Bonus/Equity: Not specified; Benefits: Extensive training, 25 days holiday plus bank holidays, pension scheme, life assurance, employee assistance programme, personal development incentive, cycle to work scheme, private medical insurance, company car

Skills & Requirements

Must-have

  • Manage repair requests end-to-end
  • Coordinate with customers and subcontractors
  • Maintain high customer satisfaction
  • Strong communication skills
  • Organisational skills and attention to detail

Nice-to-have

  • Collaborative and solutions-focused attitude
  • Driving licence preferred
  • Relationship-building skills
  • Proactive work approach

Key Requirements

  • Driving licence preferred but not essential

Work Rights

Not eligible for visa sponsorship

Tailored Resume

Cover Letter