Human Resources Contact Center Specialist

Intel

San Jose, Costa Rica
Not specified; not specified; not specified
Hybrid
Advanced proficiency in english communication
2+ years hr or contact center experience
Proficiency with ms office tools
This role serves as the primary point of contact for global employee HR inquiries across multiple communication channels

Job Summary

  • This role serves as the primary point of contact for global employee HR inquiries across multiple communication channels.
  • Candidates will research policies, maintain detailed documentation, and collaborate with cross-functional teams to enhance processes.
  • The position offers an opportunity to advance an HR career within a dynamic, technology-driven environment at Intel.

Matching Summary

This role serves as the primary point of contact for global employee HR inquiries across multiple communication channels.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Advanced proficiency in English communication
  • 2+ years HR or contact center experience
  • Proficiency with MS Office tools
  • Experience with HR systems like Workday
  • Strong problem-solving and critical thinking

Nice-to-have

  • Process improvement certification
  • Multi-region HR service experience
  • Systems automation experience
  • Project management background
  • Eagerness to grow and learn

Key Requirements

  • Bachelor's degree in HR or related field OR 2+ years experience
  • Not eligible for employment-based visa sponsorship
  • Must possess advanced English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter