Competitive wages; not specified; medical, dental,...
Not specified
Exceptional communication abilities
Strong customer service orientation
Proficient computer skills
FOX Factory, a leader in performance-defining products for various vehicles, is seeking a Team Sales Support Representative to provide customer service and support for their Team Sales representatives and customers. The role involves addressing inquiries, resolving complaints, and assisting with order fulfillment, primarily for baseball and softball organizations using Marucci products
Job Summary
The Team Sales Support Representative serves as the primary point of contact for company sales representatives and customers regarding order fulfillment and issue resolution.
Employees will address customer inquiries via phone, email, chat, or in person while accurately collecting and entering product orders.
The company offers competitive wages, great benefits including medical and dental coverage, and a fun team environment.
Matching Summary
Match Score: 75
FOX Factory, a leader in performance-defining products for various vehicles, is seeking a Team Sales Support Representative to provide customer service and support for their Team Sales representatives and customers. The role involves addressing inquiries, resolving complaints, and assisting with order fulfillment, primarily for baseball and softball organizations using Marucci products.
Salary
Competitive wages; Not specified; Medical, Dental, Vision, 401k with matching
Skills & Requirements
Must-have
Exceptional communication abilities
Strong customer service orientation
Proficient computer skills
Nice-to-have
Proven ability to resolve grievances
Quickly learn new software applications
Team-oriented work environment
Key Requirements
High school diploma or equivalent
Customer service experience recommended but not required