Head Universal Banker, Bilingual Chinese Speaking Preferred, Oakland Chinatown Branch

Citigroup

Oakland, California, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
On-site
Lead coach and support universal bankers
Execute financial transactions and sales
Champion risk and control compliance
The Head Universal Banker position at Citigroup's Oakland Chinatown Branch seeks a bilingual candidate (Chinese preferred) to lead a team in delivering exceptional customer service while managing banking transactions and sales. This on-site role emphasizes leadership, client engagement, and adherence to compliance standards

Job Summary

  • The Head Universal Banker is a leadership role responsible for guiding the branch team while executing all service transactions and sales.
  • This position requires championing risk and control by monitoring daily operations and ensuring strict compliance with bank policies.
  • Citi offers competitive benefits including medical, dental, vision, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 85

The Head Universal Banker position at Citigroup's Oakland Chinatown Branch seeks a bilingual candidate (Chinese preferred) to lead a team in delivering exceptional customer service while managing banking transactions and sales. This on-site role emphasizes leadership, client engagement, and adherence to compliance standards.

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability, wellness programs, and paid time off

Skills & Requirements

Must-have

  • Lead coach and support Universal Bankers
  • Execute financial transactions and sales
  • Champion risk and control compliance
  • Engage clients in branch lobby
  • Manage cash supply and vault operations

Nice-to-have

  • Bilingual Chinese speaking preferred
  • Strong digital engagement skills
  • Proactive problem resolution attitude
  • Experience with marketing tools
  • Flexible position coverage needs

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Face-to-face customer service experience
  • Basic computer and digital tools skills

Work Rights

Not specified

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