Technical Support Specialist (m/w/d)

HUSQVARNA Forest & Garden

Ulm, Germany
Technical support for automower®
After sales service
Customer technical inquiries
As a contact person in After Sales Service, you will answer all questions about our Husqvarna products

Job Summary

  • As a contact person in After Sales Service, you will answer all questions about our Husqvarna products.
  • Your tasks include supporting our customers with all technical inquiries regarding the Husqvarna Automower®, including special cases.
  • You work in a team that remains curious and takes responsibility.

Matching Summary

As a contact person in After Sales Service, you will answer all questions about our Husqvarna products.

Skills & Requirements

Must-have

  • Technical support for Automower®
  • After Sales Service
  • Customer technical inquiries
  • Repair of special cases
  • Product monitoring and reporting
  • MS Office proficiency
  • Good English language skills

Nice-to-have

  • Solution-oriented and team-oriented
  • Ability to maintain overview in hectic situations
  • Experience with IT systems
  • Experience with communication protocols
  • Experience with CAN-Bus systems

Key Requirements

  • Technical education (Technik/Elektronik/IT)
  • Customer service experience
  • Business administration knowledge
  • Willingness to travel domestically

Work Rights

Not specified

Tailored Resume

Cover Letter