Customer Service Representative

Okatieveterinarycenter

Seymour, CT, United States
On-site
Professional phone etiquette
Prioritize and complete tasks
Problem solve and adapt
Okatie Veterinary Center is seeking a Client Service Representative to serve as the primary point of contact for clients, ensuring positive interactions through exceptional service. The role requires strong communication skills, empathy, and the ability to handle a variety of tasks efficiently, with a focus on customer service in a veterinary setting. ###

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Okatie Veterinary Center is seeking a Client Service Representative to serve as the primary point of contact for clients, ensuring positive interactions through exceptional service. The role requires strong communication skills, empathy, and the ability to handle a variety of tasks efficiently, with a focus on customer service in a veterinary setting. ###

Skills & Requirements

Must-have

  • professional phone etiquette
  • prioritize and complete tasks
  • problem solve and adapt
  • excellent customer service
  • computer efficiency
  • detail-oriented

Nice-to-have

  • experience with veterinary EMR
  • knowledge of veterinary terminology

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter