Home Retention Specialist Ii

Pennsylvania Housing Finance Agency

Fully remote
Fha single family mortgage loans
Loss mitigation options
Loan modification
The Home Retention Specialist II is responsible for collection activity on FHA Single Family Mortgage loans that are 90+ days delinquent

Job Summary

  • The Home Retention Specialist II is responsible for collection activity on FHA Single Family Mortgage loans that are 90+ days delinquent.
  • This role involves providing loss mitigation options to borrowers, including Loan Modification and HUD Partial Claim, to assist them in keeping their homes.
  • Candidates must be capable of working one evening per week from 10:30 am to 7:00 pm and operate in a paperless work environment.

Matching Summary

The Home Retention Specialist II is responsible for collection activity on FHA Single Family Mortgage loans that are 90+ days delinquent.

Skills & Requirements

Must-have

  • FHA Single Family Mortgage loans
  • Loss mitigation options
  • Loan Modification
  • HUD Partial Claim
  • Foreclosure recommendation
  • Evening shift availability

Nice-to-have

  • Passion for customer focus
  • Independent decision making
  • Sound judgment
  • Problem identification skills

Key Requirements

  • 2-5 years relevant professional experience
  • Dependability and sound judgment
  • Ability to make independent decisions

Work Rights

Not specified

Tailored Resume

Cover Letter