Responsibilities: Support and manage daily sales operation Handle quotation, and knowledgeable in purchase orders, delivery orders, sales orders & invoices Respond to high volume of inquiries through calls & emails to provide solutions to customer issues Connect with existing key customer contacts if needed Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing to facilitate smooth processes Assist in preparation & submission of relevant reports and documents for tenders Attend regular online/offline product training sessions arranged by vendors to keep to date to latest technology Requirements: Diploma in Business or a related field. Preferably 1-2 years of experience in a similar role. Experience with computer hardware, software, or maintenance contracts is a plus. Comfortable working in a fast-paced and dynamic environment. Excellent at building and maintaining strong relationships with customers and internal team Proficient in Microsoft Office & Excel