Senior Desktop Support Technician

Leidos UK

Washington, DC, United States
Base: $38.00 - $41.00phly rate; bonus/equity: not ...
Direct desk-side it support
Troubleshoot hardware and software issues
Layer 1 network connection diagnosis
The role involves supporting the core backbone of the Navy-Marine Corps Intranet as part of the NGEN program

Job Summary

  • The role involves supporting the core backbone of the Navy-Marine Corps Intranet as part of the NGEN program.
  • Candidates must provide direct desk-side support, troubleshoot complex IT devices, and assist junior technicians.
  • This position requires working directly with VIP and executive-level customers while maintaining strict security clearances.

Matching Summary

The role involves supporting the core backbone of the Navy-Marine Corps Intranet as part of the NGEN program.

Salary

Base: $38.00 - $41.00/hourly rate; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Direct desk-side IT support
  • Troubleshoot hardware and software issues
  • Layer 1 network connection diagnosis
  • Lift and carry 50 lbs repeatedly
  • Work in confined spaces and ladders
  • Use basic hand tools for rack mounting
  • Drive to various government sites

Nice-to-have

  • Strong leadership and collaboration skills
  • Ability to manage own work and team
  • Analytical thinking and problem solving
  • Effective communication with senior management
  • Self-motivated and detail-oriented approach

Key Requirements

  • US Citizen with DoD Secret Clearance
  • DoD 8570 IAT Level II: Security+ certification
  • HS diploma with 5+ years relevant experience
  • Valid state driver's license required
  • Experience with Microsoft Windows OS version 10
  • Proficiency with HP Service Manager or Remedy

Work Rights

Must be a US Citizen

Tailored Resume

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