Clinical Service Representative Ii - Program In Physical Therapy

Washington University in St. Louis

St. Louis, Missouri, United States
Base: $17.34 - $25.40 ph; bonus/equity: not specif...
Epic emr system proficiency
Medical office setting experience
Patient scheduling and registration
This position supports the Program in Physical Therapy by managing patient flow, scheduling appointments, and ensuring accurate registration in the EPIC system

Job Summary

  • This position supports the Program in Physical Therapy by managing patient flow, scheduling appointments, and ensuring accurate registration in the EPIC system.
  • The role requires collecting co-payments, reconciling drawer balances, and serving as a liaison between patients, clinicians, and staff to advocate for patient needs.
  • Washington University offers competitive benefits including up to 22 days of vacation, health insurance packages, and tuition coverage for employees and their families.

Matching Summary

This position supports the Program in Physical Therapy by managing patient flow, scheduling appointments, and ensuring accurate registration in the EPIC system.

Salary

Base: $17.34 - $25.40 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, health insurance, retirement plan, tuition assistance

Skills & Requirements

Must-have

  • EPIC EMR system proficiency
  • medical office setting experience
  • patient scheduling and registration
  • co-payment collection
  • basic life support certification

Nice-to-have

  • strong customer service skills
  • detail-oriented data entry
  • effective written communication
  • ability to work independently
  • teamwork and collaboration

Key Requirements

  • High school diploma or equivalent
  • 2 years medical office setting experience
  • Basic Life Support certification with skills assessment

Work Rights

Not specified

Tailored Resume

Cover Letter