Automotive Fixed Operations Manager

Kia of Frisco Inc

Medford, OR, United States
Manage service and parts staff
Optimize customer opportunities and productivity
Ensure manufacturer policies are followed
The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets

Job Summary

  • The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • Responsibilities include recruiting, training, and developing staff, resolving customer requests, and ensuring compliance with all company policies and procedures.
  • We offer best in class industry benefits including competitive pay, opportunities for career advancement, medical, dental, and vision plans, and a 401(k) Retirement Plan.

Matching Summary

The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.

Skills & Requirements

Must-have

  • manage service and parts staff
  • optimize customer opportunities and productivity
  • ensure manufacturer policies are followed
  • inspect repair orders daily
  • maintain cleanliness and organization of service areas

Nice-to-have

  • exceptional customer service focus
  • strong attention to detail
  • sense of urgency
  • thrives on a team
  • believes in humility

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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