Order Management (om) Team Manager

NXP USA INC.

Kuala Lumpur, Malaysia
On-site
Order processing and fulfillment
Process automation and optimization
Lean six sigma methodologies
NXP USA Inc. is seeking an experienced Order Management Team Manager in Kuala Lumpur, Malaysia, to oversee a team responsible for order processing and operational efficiency. The ideal candidate will have strong leadership skills, a background in order management, and expertise in process optimization and automation methodologies

Job Summary

  • Lead a high-performing team responsible for accurate order processing, fulfillment execution, and operational efficiency.
  • Drive system and workflow automation, eliminating manual effort, and improving speed and accuracy through data-driven, Lean Six Sigma–based methodologies.
  • Track core KPIs including order accuracy, cycle time, backlog, and SLA performance, delivering business reviews with actionable recommendations.

Matching Summary

Match Score: 85

NXP USA Inc. is seeking an experienced Order Management Team Manager in Kuala Lumpur, Malaysia, to oversee a team responsible for order processing and operational efficiency. The ideal candidate will have strong leadership skills, a background in order management, and expertise in process optimization and automation methodologies.

Skills & Requirements

Must-have

  • Order processing and fulfillment
  • Process automation and optimization
  • Lean Six Sigma methodologies
  • Cross-functional collaboration
  • Data-driven performance tracking

Nice-to-have

  • Continuous improvement passion
  • Fast-paced environment adaptability
  • Scalable process development

Key Requirements

  • 5+ years in Order Management or related
  • 2+ years people management experience
  • Strong Excel skills
  • Fluent Mandarin & English
  • Bachelor's degree or equivalent experience
  • Experience with process automation
  • Knowledge of Lean Six Sigma methods
  • Working knowledge of ERP (SAP preferred) and CRM/CPQ tools

Work Rights

Not specified

Tailored Resume

Cover Letter