Rtw Case Manager

353

Sydney, Australia
Not specified; generous discounts; annual incentiv...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.
  • The company fosters a learning culture that invests in employee development and offers flexible work arrangements including up to 3 days of remote work per week.
  • Employees benefit from a comprehensive wellbeing program, generous discounts through RewardsHub, and access to an Employee Assistance Program for personal or work-related matters.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.

Salary

Not specified; Generous discounts; Annual incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health background preferred
  • Rehabilitation or disability support experience
  • Empathy and resilience in client support

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong decision-making and strategic planning abilities
  • Ability to facilitate case conferences and face-to-face meetings

Work Rights

Not specified

Tailored Resume

Cover Letter