Job Summary

• The role involves acting as a Subject Matter Expert to manage advanced issues involving BPMe Applications, POP, and Loyalty Platforms with minimal direction.
• Key responsibilities include delivering training, creating documentation, and serving as the primary liaison between customers, Level 2 Support, and Fuels Marketing teams.
• The position requires identifying gaps in current support processes, providing recommendations for permanent solutions, and leading continuous improvement efforts within the work group.

Matching Summary

Skills & Requirements

Key Requirements

• Graduation or equivalent education
• Minimum 1 year Authority experience
• Total 5-6 years of experience
• Solid understanding of technology design
• MSCE, MCP, A+, Network+ certifications (Desirable)

Work Rights