Job Summary

• As a Customer Success Manager, you will partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
• The company is a leading AI platform for managing people, money, and agents, shaping the future of work with a culture rooted in integrity, empathy, and shared enthusiasm.
• In return, the company offers trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.

Matching Summary

Salary

Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants

Skills & Requirements

Key Requirements

• 5+ years customer success or account management
• 5+ years enterprise SaaS solutions support
• Technical understanding of complex software ecosystems
• Educating clients on products and training users
• Comfortable working with global, cross-functional teams

Work Rights