Supervisor, Smb Channel Operations

CrowdStrike

Pune, India
Lead smb channel operations team
Manage lead-to-quote process
Monitor daily operations and slas
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations

Job Summary

  • As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations.
  • The Supervisor – SMB Channel Operations will lead a team that manages the lead-to-quote process of opportunity lifecycle, ensuring targets and SLAs are met.
  • CrowdStrike offers market leader compensation and equity awards, comprehensive wellness programs, competitive vacation, and professional development opportunities.

Matching Summary

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations.

Skills & Requirements

Must-have

  • Lead SMB Channel Operations team
  • Manage lead-to-quote process
  • Monitor daily operations and SLAs
  • Resolve escalations and queries
  • Salesforce CPQ and quoting process oversight
  • Data Analytics experience

Nice-to-have

  • Cultivate collaborative high-performing culture
  • Continuous improvement mindset
  • Question the status quo
  • Think outside the box
  • Mission-driven company culture

Key Requirements

  • Bachelor's/Post Graduate Degree required
  • 8+ years of overall relevant industry experience
  • 2-3 years demonstrated experience in team leadership
  • Experience managing small teams (2+ direct reports)
  • Fluent Salesforce.com user
  • Experience with data loading tools

Work Rights

Not specified

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