Guest Service Agent

Sofitel Brisbane Central

Queenstown, New Zealand
On-site
Guest check-in and check-out
Maintain guest and hotel accounts
Security procedures for transactions
Sofitel Brisbane Central is seeking a Guest Service Agent to enhance the experience of their guests through exceptional service and professionalism. The role involves greeting guests, managing reservations, and ensuring the accuracy of billing and guest accounts

Job Summary

  • Accor welcomes you as you are and supports you to grow and learn every day, making sure that work brings purpose to your life.
  • Responsibilities include meeting and greeting guests, providing quality service, maintaining accounts, ensuring security procedures, and promoting hotel facilities.
  • Benefits include work-life balance, gym access, meals on duty, accommodation discounts, career growth, and employee discounts worldwide.

Matching Summary

Match Score: 85

Sofitel Brisbane Central is seeking a Guest Service Agent to enhance the experience of their guests through exceptional service and professionalism. The role involves greeting guests, managing reservations, and ensuring the accuracy of billing and guest accounts.

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Maintain guest and hotel accounts
  • Security procedures for transactions
  • Product knowledge and sales
  • Efficient, friendly, professional service

Nice-to-have

  • Work life balance flexibility
  • Cultural sensitivity and respect
  • Teamwork and collaboration
  • Positive and productive interactions

Key Requirements

  • Work authorization for New Zealand

Work Rights

Not specified

Tailored Resume

Cover Letter